At Rubber the Right Way we want to make returns as easy as possible. The last thing we want is for you to be stuck with a part you don't want or need. We never charge re-stocking fees and are very easy to work with. Our formal return policy is below.
Please inspect all products immediately upon receipt. All claims for missing / damaged parts must be made within 14 days of receipt. We accept returns if you are unsatisfied for any reason with your RTRW purchase.
We charge no re-stocking fees. We honor returns for refund or credit within one year of purchase. Parts for return must be clean and in original condition (unaltered / uncut.) It is OK to remove parts from packaging provided you keep them clean and unmodified. We recommend test fitting all parts on a clean vehicle surface prior to installing. Return shipping is the responsibility of the buyer unless we make a mistake on the order. T-shirts and other clothing related items can only be returned if they are in the original sealed package. To request a refund please give us a call.
We guarantee our parts will properly fit the vehicles we say they will fit. If you receive one of our parts that does not fit to your satisfaction all you have to do is provide documentation (pictures, measurements, etc.) and we will take care of it. We will pay to have the part returned to us and do whatever it takes to make it right.
We strive to offer the best pricing on the market - after all...who wants to overpay? If you see one of our parts advertised by another company for a better price we will match it. Competitor must have part in stock and must be a legitimate "brick & mortar" business. The part must also be made by the same manufacturer.