Terms & Conditions

We offer UPS, USPS and various freight services to provide our customers with a complete worldwide shipping solution.

Orders typically leave our facility within 3-5 business days.  However, depending on availability, some parts may be placed on backorder.  Back ordered parts will be shipped separately at no additional cost.  If you are working on tight schedule we recommend calling to check stock on the items you need.

Some parts may be considered oversized, or require special mailing tubes and additional charges may apply.

It is not our goal to profit from shipping.  If you feel you have been overcharged when using our online shopping cart please give us a call.  Any shipping overcharges will be refunded, however it is the customers responsibility to notify us if they feel an overcharge has occurred..

If you are an automotive professional in the state of California, and meet the requirements to become a tax exempt customer, please click here to download the tax exempt form. You will need to fill out the form completely and send it by fax or email along with a copy of your current sellers permit.

We accept returns if you are unsatisfied for any reason with your RTRW purchase.  We charge no re-stocking fees, and have no time limits for returns.  Parts for return must be in re-sellable condition. Cut or modified parts cannot be returned. We recommend test fitting all parts on a clean vehicle surface prior to installing. Return shipping is the responsibility of the buyer unless we make a mistake on the order.  T-shirts and other clothing related items can only be returned if they are in the original sealed package.   To request a refund please give us a call.